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Return Policy

RETURN POLICY.

RETURNS FOR APPAREL WILL BE ISSUED FOR STORE CREDIT, EXCHANGE, OR ORIGINAL PAYMENT.

ALL "SALE" ITEMS ARE FINAL

ITEMS ARE ELIGIBLE IF RETURNED:

Within 14 days of the delivery date. In unworn, unwashed, new condition. All tags must remain intact.

 

ADDITIONAL TERMS:

Returns received after 14 days OR without approval via an official return request form will not be issued store credit.

All sale items are final sale.

Store credit will be issued in the amount of the item’s purchase price only.

All shipping expenses are the responsibility of the customer and will not be refunded.

The acceptance of any and all returns are subject to company’s discretion.


If you receive an incorrect or damaged order, please email us at hello@shoptheash.com within 5 days of delivery. If a replacement item is available, we will reserve it for you until we receive your original item. Otherwise, you will be offered a refund.


>>> Please note that colors may differ slightly in person from online images due to multiple factors including computer and phone screen resolutions, lighting, and photography equipment.

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